At Unified Security Partners, we’re focused on providing modern building security solutions to businesses and organizations across a number of industries. To ensure we always bring our clients the most cutting-edge solutions, we pay close attention to companies driving innovation. Verkada’s latest product release stands out as one of its most powerful yet, offering smarter surveillance, streamlined access control, intelligent alarm automation, and enhanced visitor management— let’s dive right in.

CY53-E Multisensor Camera: Dual Coverage with One Installation Point

In our opinion, the highlight of this release is the CY53-E Multisensor camera: a two-lens camera that delivers bidirectional coverage from a single mounting point. This design is ideal for maximizing visibility in high-traffic areas such as hallways, corners, and intersections, where broad-yet-efficient surveillance is essential. By combining wide-angle coverage with a simplified installation process, it reduces hardware needs, lowers licensing costs and saves on deployment time.

Stronger, Smarter Access Control

Verkada’s access control system now includes deeper filtering and configuration tools. Admins can manage users more precisely with over 20 filterable attributes and configure multiple doors at once with new bulk-editing capabilities. The updated Verkada Pass app, now available on Android and iOS, prioritizes commonly used doors at the top of the interface.

Alarms That Respond Proactively

With the new update, alarms are more intelligent and more responsive. Organizations with Verkada Access Control can now set alarms for events like a door being forced or held open without the need for extra sensors or wiring, and PTZ cameras can be configured to trigger an alarm when a person is detected in the frame. Verkada has also introduced the BZ32 Siren Strobe, usable both indoors and outdoors with wired or wireless setups; and users can trigger automated messages of an uploaded recording, or use AI text-to-speech to deliver messages in a human-like voice with BZ11 horn speakers. Real-time system health alerts will notify teams about backup power failures, offline devices, or wiring issues to boost reliability and reduce manual checks, while alarm system changes will be captured in Command audit logs to provide admins with a digital trail of user actions. All wireless hub devices (BP52, BE32, BK22, WH52, and WH32 in hub mode) now support up to 160 wireless sensors.

Intercom is also receiving a few updates: license plates detected during intercom calls will now be integrated into the call receiving and call history experience, and users will be able to route intercom directly to local 911 providers. Firmware updates will no longer be pushed automatically, instead allowing organizations to schedule them during a specific time window.

Mission-Ready AI Surveillance

Verkada’s video surveillance platform has grown significantly more powerful with AI upgrades. Teams can now build Smart Lists to monitor unauthorized individuals in sensitive areas, while custom People Lists allow role-based access with distinct viewing and managing permissions. The platform is also more secure and compliant, with FIPS-validated hardware, support for 802.1x authentication, and detailed privacy grid settings. It also offers support for Non-Verkada PTZ controls, like an Xbox controller or joystick, or controls within Command to manipulate non-Verkada PTZ cameras.

Command Platform: Simplified Control at Scale

Verkada’s Command platform has been redesigned for greater usability and speed. Navigation is now more intuitive, settings are easier to manage, and audit logs extend up to 90 days for better traceability. Alerts from Guest, Alarms, and Helix are now centralized in a single inbox, and SMS delivery has been upgraded with Twilio integration for enhanced reliability throughout North America ensuring operators are always in the loop.

Next-Level Visitor Management and Connectivity

The Guest platform has undergone several updates to streamline check-in and enhance compliance. Visitors can now be granted access via QR codes or unique entry codes, and enhanced identity verification better-validates authenticity by scanning both sides of a US-issued ID. PowerSchool integration (currently in beta) will enable automated two-way attendance data syncing for schools. Guest also now allows volunteers to upload documents and certifications during check-in, with customizable expiration controls for frequent visitors ensuring they are prompted to regularly update their personal information; and the Brother QL-820NWB label printer now supports two-tone badge printing, adding a polished touch to check-ins.

To deliver better uptime and security across large-scale deployments the GC31 and GC31-E Cellular Gateways are now supported in Command organizations on AWS GovCloud, while GW31-E Wi-Fi gateways can be connected to hidden network SSIDs, and organizations that regularly change Wi-Fi passwords can add new passwords in advance on their GW31-E gateways to prevent downtime.

Smarter Tools for Safer Spaces

Verkada’s May 2025 release isn’t just a set of new features—it’s a strategic leap forward in cloud-based physical security. Every update is designed to help organizations scale securely, streamline operations, and respond faster to threats. Here at Unified Security Partners, we can’t wait to integrate these capabilities into our clients’ smart security ecosystems, ensuring they stay ahead of evolving risks. Ready to upgrade your security strategy with cutting-edge solutions? Reach out today to schedule a consultation