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Designed, Provisioned, and Supported for Life

We're not a ship-it-and-forget-it vendor. USP designs your system, provisions and programs every device, manages your project end to end, trains your team, and stays your partner for the life of the system.

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USP consultation — planning a security deployment with a Hawaii client

Capabilities

What you get with professional support services

Free Site Assessment

We walk your property, understand your risks, and map the right solution.

Professional System Design

Camera placement, door schedules, and network planning by certified engineers.

Provisioning & Programming

Every camera, door controller, and sensor configured, programmed, and optimized before go-live.

Dedicated Project Management

A dedicated project manager and account executive keep your project organized, communicated, and on schedule.

Hands-On Training

Your team learns Command, alerts, and investigations with best-practices guidance.

Support & Renewals

License renewals, warranty assistance, and responsive local support from people who know your site.

Why It Matters

Built for Hawaii. Backed by USP.

Authorized Verkada Gold Partner. USP is an authorized Verkada Gold Partner for system sales, design and support.
Verkada Certified Engineers. Certifications in Command, cameras, access control and alarms.
Licensed installation, referred. USP is not a licensed contractor — we maintain a technical partnership with a licensed, low-voltage, Hawaii-based contractor that does outstanding work. We can refer work for your project that requires a contractor's license.
We own everything around it. We design your system, produce the detailed specifications and drawings the installer works from, and remain your single point of contact from planning through go-live. We make sure they have complete project details before work begins.
Dialed in after installation. Once installation is done, we handle system configuration, commissioning, and training to confirm everything performs the way it was designed.
Government & DOE experience. We know Hawaii procurement, compliance and campus requirements.
One unified platform. Professional Support Services integrates with every other Verkada product in Command.

Verkada Command platform — manage professional support services from any device

For Mainland Integrators, Architects & Construction Contractors

Your team's boots on the ground in Hawaii

Deliver Hawaii projects without the airfare, hotels, and lost field days. USP works as an extension of your team — local eyes and Verkada-certified expertise across the entire project lifecycle.

Site surveys. Detailed walk-throughs with photos, measurements, mounting and network notes — no plane tickets required.
System design & specifications. Verkada-certified engineering for designs, BOMs, and the detailed specifications and drawings your project is built from.
Procurement. We handle Verkada quoting, ordering, and logistics to the islands — hardware arrives on schedule, provisioned and ready for the project.
Licensing handled at sale and beyond. Verkada licenses are quoted, registered, and renewed through USP — your client never has to chase a renewal.
Local project management. On-island scheduling, coordination, and oversight from kickoff through go-live — as if your own PM were here.
After-sale support. System configuration, commissioning, training, and responsive ongoing local support once the system is live.
Your customer stays yours. We work behind the scenes as your Hawaii arm — one partner from survey to support, at a fraction of travel cost.